What is General Data Protection Regulation (GDPR) Important to Alohi?

GDPR is vital for Alohi because it directs us in safeguarding personal data and ensuring privacy rights within the European Union and beyond. Through careful implementation of all mandated legal, technical, and organizational measures, we ensure full adherence to its requirements.

Clients, partners, and users within the EU and other jurisdictions trust Alohi, recognizing that our practices reflect the highest standards for data protection and privacy. This positions Alohi as a leader in managing personal information with respect and integrity, setting a benchmark for privacy and security in the digital space.


Our Storage Location

At Alohi, we take your privacy seriously, ensuring strong protection that meets European GDPR standards for both individuals and businesses using our service. We keep your personal information safe in our Swiss data center, which follows strict privacy laws set by Switzerland.

For our Alohi Suite Enterprise plan users, we offer the option to store their data securely, fully encrypted, in different locations to comply with local data residency laws.


Using Our Services

Alohi is dedicated to keeping your data safe and private. We only collect the personal data we really need to provide our services and we never sell it. Personal data is shared with third parties only for contract processing and service fulfillment.

As a user, the GDPR gives you several rights over your data:

  • Right to be informed. You deserve to know what information we collect, why we collect it, and how we use it. We're all about being open and giving you choices.

  • Right to deletion: If you want us to erase your data, just let us know. Whether you have an account with us or just gave us your data in the past, we can help remove it.

  • Right to access: You can ask to see the data we have about you. Our Support team is here to help, whether you're an account holder or not.

  • Right to correct: Got something wrong in your data? You can update it to make sure it's accurate.

  • Right to withdraw consent: Changed your mind? You can take back your consent at any time, without affecting what we've already done with your permission.

  • Right to restrict processing: In certain situations, you can ask us to stop using your data in specific ways, which is a good alternative if you're not ready to delete it.

  • Right to object: You have the power to stop us from using your data, especially if you don't want us using it for things like marketing.


Processing of User Data

At Alohi, we handle your personal information carefully, including:

  • Registering you for the Alohi products and services you choose.

  • Providing you with technical support.

  • Improving how our services work for you.

  • Handling payments, including regular ones you've set up.

  • Delivering the products and services you've asked for.

  • Keeping you informed about important changes or updates to our products and services.

We process your personal information with the following principles in mind:

  • Being lawful, fair, and transparent in how we use your data.

  • Purpose limitation – using your data only for specific reasons we've told you about.

  • Data minimization – collecting and processing only necessary data.

  • Protecting the integrity and confidentiality of your data, ensuring it's safe during transmission, use, and storage.

  • Being accountable and able to show how we comply with these principles, in line with GDPR requirements.