Scan.Plus Specific Terms

Alohi’s provision of Scan.Plus is conditioned on your acknowledgement of, and agreement to the below terms as well as Alohi Terms of Service (https://www.alohi.com/terms-service/). Unless otherwise defined in these Product-Specific Terms, capitalized terms will have the meaning given to them in the Alohi Terms of Service (found at https://www.alohi.com/terms-service/) and Privacy Policy (found at https://www.alohi.com/privacy-policy/).

1. SCAN.PLUS SERVICES

1.1. Product Description. Scan.Plus is a digital scanning application that allows users to scan documents directly from their mobile devices and store the scans locally on their devices (“Scan.Plus Services”).

2. USE OF SCAN.PLUS SERVICES

2.1. User Responsibilities. Users are solely responsible for the content of the documents they scan and store using Scan.Plus Services. Alohi bears no responsibility for such content.

2.2. Permissions. Scan.Plus requires certain permissions to function correctly, such as camera access to scan documents. Users will be prompted to grant these permissions upon first use of the relevant feature.

3. PRICING AND PAYMENT POLICY

3.1. Pricing Policy. Scan.Plus Services are provided free of charge, but premium features may be available for purchase within the app. Prices for these premium features may change without notice.

4. REFUNDS

4.1. Cooling-Off Period and Refund Policy. When you make a purchase directly from Scan.Plus Services, you are eligible for a 24-hour cancellation period (“Cooling-Off Period”), unless you have utilized the purchased item or feature in any manner. If you have used the item or feature, the Cooling-Off Period will be voided, and your purchase cannot be canceled or refunded. Outside of the Cooling-Off Period, no refunds will be provided.

4.2. Cooling-Off Period Limitations. The Cooling-Off Period and refund policy do not apply to payments made under the following circumstances: (i) purchases made via our third-party partner (please contact the partner directly for their refund decision, at their sole discretion); (ii) purchases not acquired directly from us online (e.g., vouchers or pre-paid cards); (iii) payments made in cash using third-party payment methods (such as a cash payment wallet); and (iv) payments made and allocated to your Account by a manager, administrator, or another user.

4.3. Misuse. We reserve the right to deny refund requests if we reasonably suspect any of the following: (i) you are attempting to exploit this refund policy unfairly, such as by repeatedly requesting refunds for the same Scan.Plus Service; (ii) you are in violation of our Terms; or (iii) you are engaged in fraudulent use of Scan.Plus Services or there is reasonable suspicion of third-party fraudulent activity on your Account.

These Terms of Service were last updated on January 15, 2025, and shall be effective immediately.