Industry Insights

Online Fax for Healthcare: Send Secure Fax to Doctors, and Insurance Companies

Alohi Team
March 14, 2018
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3 min read

It's 2018, and believe it or not, fax is still one of the most used communication tools to send healthcare-related documents to patients, doctors, insurance companies, pharmacies, and other related healthcare providers. Online fax for healthcare industry is a new way to send your healthcare documents to respective recipients and it happens to be a secure and reliable way.

The good thing about using online fax for healthcare-related needs, including sending and receiving patients' sensitive information and confidential insurance data, is that you don't need to have a fax machine to send and receive such documents, and you also don't need to have a physical copy of the data to be transmitted.

So, as a patient, do you have to send your documents through fax to insurance companies, doctors, and hospitals?

For privacy and security reasons, the short answer is YES. But, must you use a fax machine or fax modem to do so? NO. You can easily use an online fax service for healthcare purposes and easily and securely send your sensitive data. On the other side of the line, healthcare providers can either stick with the traditional solution or they can upgrade to an online faxing solution.

First, we will take a look at how online faxing can increase the productivity of the people working in the healthcare industry, and then we will review the advantages of online faxing over the traditional method to send and receive fax.

How can online faxing increase productivity & save you time and money?

With an online faxing solution, healthcare employees no longer need to use an old fax machine and therefore there won't be any more busy lines, paper jams, faxes waiting in queues, and when it comes to sending a fax to multiple recipients, you will no longer need to do it separately. Just imagine that you are working for an insurance company and one of your daily tasks is to send the medical records of 10 patients to their pharmacies, doctors, hospitals, and themselves. Have you ever thought of the hours you are wasting while sending these documents to the related healthcare providers?

On the other hand, when there is no fax machine no fax server, it means there won't be any maintenance cost to keep the servers running and buy ink and toner, and there won't be any IT-related headaches.

Online fax for healthcare providers: What are the advantages?

  1. It is secure, and all your confidential and sensitive data are stored safely. Other than being HIPPA-compliant, as a patient, all your documents are stored in a secure place and you don't need to worry about losing them. And your sensitive medical records will no longer be in the tray of the fax machine until someone picks them up.
  2. You can send fax from your email rather than using a fax machine. Other than sending fax by mail, you'll get the confirmation email and you will also receive the fax right in your mailbox.
  3. Online faxing can be easily integrated into the software or system of healthcare providers. The programmable fax API enables employees to send and receive fax right from their own system or software.
  4. All Sent and Received documents can be accessed from anywhere and on any device. The seamless sync feature enables users to have access to their faxes on any connected PC, laptop, phone, or tablet.

See also: What are the advantages of online fax services?

Is now the time for healthcare providers to switch to an online faxing solution?

We believe it is. You are going to switch from a traditional method to a faster, more secure, and more productive solution. With Fax.Plus, not only is all your data stored encrypted and secure, but you'll also have the option to send fax from your email or Google Docs, and even use the fax API to integrate the faxing functionality into your own enterprise software.

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